Portbound Terms of Service

Last updated: 2026-10-20

Welcome to Portbound (Traditional Chinese name: 回港; the "Service"), provided by Portbound ("we", "us"). By using the Service you agree to these Terms. If you are under 18, please use the Service only after a parent or guardian has read and agreed to these Terms.

1. The Service

1. The Service is a mobile game: you live around a harbor, dive with a spear to catch fish, and can spend raffle tickets earned in the game on an in-game raffle. Actual features are as described in the App.

2. The iOS version offers in-app purchases (diamonds — see Section 3); the Android version does not. There are no subscriptions and no ads.

3. Cloud save: your game progress is saved automatically on our server and linked to your account, so you can continue whenever you sign in with the same account.

4. The Service requires an internet connection: signing in and saving game progress both need one. During network outages or server maintenance, you may be unable to sign in or to save your latest progress.

5. We may update or adjust the Service for operational reasons; material changes will be announced appropriately.

2. Accounts

1. You must sign in with an Apple Account or a Google Account to use the Service: the iOS version offers only Sign in with Apple, the Android version offers only Sign in with Google, and there is no guest mode. Apple's or Google's own terms also apply when you sign in.

2. Each Apple Account or Google Account corresponds to one game account. Because the iOS and Android versions use different sign-in methods, their accounts and game progress are not shared.

3. You are responsible for safeguarding the account and device you use to sign in, and you bear any loss caused by your failure to do so.

4. You can delete your account in the App at any time (tap the gear icon at the top right of the harbor screen → Settings (設定) → Account (帳號) → Delete Account (刪除帳號)). If you cannot sign in, you can request deletion by email by following the steps on this page: https://portbound.cc/delete-account.en.html

5. When your account is deleted, your account data and game progress on our server (including sea coins, raffle tickets, items and outfits won from the raffle, and the pity count) are deleted and cannot be recovered; if you sign in again later, you start over as a new player. Your Apple Account or Google Account itself is not deleted.

3. In-App Purchases (Diamonds)

1. The iOS version sells diamonds as in-app purchases, in five sizes (100, 700, 1,600, 4,500 and 10,000), all consumable. The Android version sells nothing.

2. Apple takes the payment, and Apple's Media Services Terms apply to that transaction as well. We never receive or store your payment method or card details.

3. Diamonds are granted to your account by our server once it is told the payment succeeded. Paying and being credited are two separate moments, usually seconds apart. If the diamonds have not arrived yet, the App says the purchase is being credited and offers to check again; you can also email us and we will look up the record and grant them.

4. Diamonds can only be used inside the Service: they buy sea coins, cold-store space, market forecasts and similar in-game items. They cannot buy raffle tickets or raffle pulls. Diamonds have no connection to real money, cannot be exchanged for cash, and cannot be transferred to another player.

5. Diamonds do not expire. They stay with your account; sign in on a new device with the same account and they are there.

6. Refunds are handled under Apple's policy —request them from Apple at https://reportaproblem.apple.com. When a refund goes through, we take back the diamonds that were granted for it; if your balance is lower than that, it stops at zero and you are never left owing anything.

7. If you delete your account, any unused diamonds are gone with it and are not refunded. Completed transaction records are handled as described in Section 5 of the Privacy Policy.

4. In-Game Raffle

1. The Service includes an in-game raffle (the "Harbor Raffle"): you spend raffle tickets to receive randomly selected in-game items or cosmetics.

2. Raffle tickets are earned only through gameplay, such as diving and completing quests. They cannot be bought with real money.

3. All raffle prizes are in-game items. No physical prizes are offered or shipped.

4. Raffle tickets and prizes can be used only within the Service, have no connection to real money, and cannot be exchanged for cash.

5. The odds for each prize, the pity rule, and how duplicates are handled are published on the drop rates page: https://portbound.cc/odds.en.html

6. We will announce any change to the odds or rules on the drop rates page and in the game before it takes effect.

5. Conduct

You must not: use cheats, modified clients, or exploits to undermine fair play or disrupt the Service; reverse engineer or decompile the Service (except as permitted by law); or use the Service for any unlawful purpose. We may suspend or terminate your use of the Service if you do.

6. Intellectual Property

The software, artwork, music, and all other content of the Service are owned by us or our licensors.

7. Disclaimer and Limitation of Liability

The Service is provided "as is". To the extent permitted by law, we are not liable for damages not caused by our intentional acts or gross negligence. Nothing in these Terms excludes liability that cannot be excluded by law.

8. Changes and Termination

1. We may amend these Terms by posting notice in the App or on our website; continuing to use the Service after the notice means you accept the amended Terms.

2. You may stop using the Service at any time and delete your account as described in Section 2.

3. If we discontinue the Service, we will announce it in the App and on our website at least 30 days before the end date. After the Service ends, you will no longer be able to sign in or access your game progress, and your account data will be handled as described in the Privacy Policy.

9. Governing Law

These Terms are governed by the laws of Taiwan (R.O.C.). Disputes are subject to the Taiwan Taipei District Court as the court of first instance, except where law provides otherwise. Consumer disputes may also be filed with local consumer service centers under Taiwan's Consumer Protection Act.

10. Contact

Portbound | portbound.esquire481@passinbox.com | https://portbound.cc

繁體中文版：https://portbound.cc/terms

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